AI at Work: Safe and Sensible UseLesson 7 of 12
3. Accuracy, bias and accountability
Verify before you use it
Treat AI output as a competent first draft written by someone who hasn't checked their sources, not as a finished, verified answer.
What this looks like in practice
- Independently check any fact, figure, date, citation, or quote before it appears in anything that matters.
- Read the whole output critically rather than skimming and accepting it because it sounds fluent and confident.
- Be especially careful with anything involving numbers, legal claims, or specific named sources, these are the areas most prone to confident errors.
The time saved by using AI to produce a first draft is real. The time saved by skipping verification is an illusion, because the cost of an error that reaches a client or a decision-maker is far higher than the time it takes to check.
› Course contents
Understanding generative AI
Data and confidentiality
Accuracy, bias and accountability
Using AI well at work